Customer Response Network

AMPM’s Makes Communicating Easier with "CRN" Technology

AMPM utilizes our web-based "CRN" (Customer Response Network) to provide our clients with another level of customer service. All AMPM staff members carry Blackberrys capable of receiving e-mail alerts. This "CRN" enables our facility contacts to identify any situation that requires our immediate attention. Here is how "CRN" works at AMPM:

• Customers access the "CRN" through our AMPM website at www.ampmfacilityservices.com Through a personal access code, your building manager enters directly into their account page and details the specific information related to the maintenance or cleaning issue
• That information entered is immediately emailed out to the Blackberrys of all AM-PM personnel responsible for your account