John received a degree in Education from Northeastern University. Before he aspired to a new career, he taught and coached. John began his career in the cleaning industry with seven years experience as an Operations Manager, then went on to management and sales for seven more years with two large commercial cleaning companies. With fourteen years experience in the industry, John founded AM-PM Cleaning Corporation in 1984. Today AM-PM has become one of the most well respected companies in the industry in New England. Being a "hands-on" owner, John is actively out in the field.

Ken Foscaldo is a graduate of the University of Massachusetts, BA, 1973. He joined AM-PM Cleaning Corporation in 1990 from Honeywell Bull World Wide Information Systems, with over 20 years experience in customer service, system management, and organizational development. At Honeywell, Ken progressed through several management levels, including Manager of Customer Service, Manager of Financial Operations, and Manager of Systems Support. His impressive background and thorough appreciation for diverse programs gives AM-PM Cleaning a tremendous advantage, not only for our own organization, but also in supporting services to our customers and organizations. Ken is on the Board of Directors of Building Owners and Managers Association (BOMA), and serves on the executive committee.

ken.foscaldo@ampmcleaning.com

Frank has been at AM-PM Cleaning since it's founding in 1984. Frank is a hands-on service-oriented professional with more than 20 years of experience in the building service industry. He has worked at every level from cleaner to his current position as Director of Operations. Frank has been instrumental in the successful growth of AM-PM during the last 20 plus years. He has vast experience in all aspects of the industry including operations, administration, customer service, financial management, organization and business development. As Director of Operations, Frank provides leadership and guidance to the operations team with overall responsibility for on-going delivery of quality service and in meeting company objectives. He has developed and maintained exceptional customer relations through his dedicated, thorough and hands-on management approach and maintains relationships with AM-PM's key customers.

frank.moura@ampmcleaning.com

Gary has held positions as a CFO and Finance Director that brings a diverse background in the Senior Management level and a wealth of knowledge and expertise to AM-PM. His Consulting Distributorship and broad Banking experience adds a new dimension to the company's management team to enhance its effectiveness.

gary.longo@ampmcleaning.com

Karen Perkins, Customer Service Manager (CSM) of the Southern NE Region, began her career with AM-PM Cleaning in 1996. Karen's 15 years experience with her own business, along with her role as a Chief Executive Administrator, prepared her for the demands of a managerial position. Since joining the corporate staff, Karen has successfully managed the Marketing, Administrative and QA Departments. In her current role as a CSM, she maintains accountability for over 60 accounts, which she is involved with onsite daily to ensure outstanding service performance and customer satisfaction. She continues to build strong business relationships while strengthening trust between her customers and AM-PM Cleaning Corporation.

karen.perkins@ampmcleaning.com

David Staaf, Customer Service Manager, has 12 years experience with AM-PM Cleaning. His expertise is in designing cleaning programs that meet the maintenance and fiscal needs of facilities, management, and their tenant occupants. David is excellent at consistent customer support through pro-active quality inspections and customer satisfaction briefings. David is extremely adept at communicating customer expectations to AM-PM Operations through concise specifications, reports and continuous communicating. He is also fluent in Spanish and Portuguese and is a former ESL (English as a second language) instructor. David actively promotes communication effectiveness at all levels.

david.staaf@ampmcleaning.com

Amy Reiss Levitt, Customer Service Manager, graduated from Simmons College with a degree in International Business & Spanish. With over 20 years of customer service experience, she brings expertise from the publishing industry where she managed operations and customer service for Spanish speaking territories. After owning a corporate gift business for seven years, Amy understands the need for exceptional customer service. Before joining AM-PM, she managed the client relationships in the transportation benefits field. In her role as CSM, Amy is responsible for providing excellent service and satisfaction to over 60 clients. Amy excels in networking and building relationships and enjoys helping people at every opportunity.

amy.levitt@ampmcleaning.com

Carlos joined AM-PM as an Area Manager in 1993 having worked in the industry for many years. He was promoted to District Manager in 1995. He is a terrific example of hard work paying off and he has worked his way up to Senior Operations Manager. Carlos demonstrates eagerness to take on additional work and responsiblities. He has a special talent for using innovative and resourceful methods in problem solving, time management and planning. His primary areas of responsibilities are the start-up of new accounts. Carlos also calls upon his skills to analyze the operations facilities for the purpose of improving operational effectiveness. Over the past 25 years, Carlos has continuously strived to keep abreast of the new cleaning techniques, skills and products that have been developed for the cleaning industry. He has participated in many workshops and seminars.

carlos.arruda@ampmcleaning.com

Brian began his career in the cleaning industry in 1984. His experience includes owning and operating a successful contract cleaning company for 16 years, followed by a 6 year career as an account manager for a janitorial supply distributor. His training, both in the classroom and hands on, includes natural stone care, hard floor maintenance, carpet maintenance, fabric care and chemical safety. Brian's dedicated and knowledgeable approach compliments AM-PM's success, and brings added value to its customers.

brian.lockwood@ampmcleaning.com

Chip spent 20 years in a variety of different industries cultivating relationships. His sales, management consulting and business management skills have proven successful in developing new opportunities throughout New England. Most recently, Chip has opened the market in the state of Maine. With his strong and outgoing personality, Chip uncovers hidden opportunities that continue to strengthen AM-PM's commitment to excellence.

chip.larzelere@ampmcleaning.com

Katie began her career with AM-PM Cleaning in 1994. After working as Payroll Administrator for two years, she was promoted to Accounts Receivable. With her attention to detail and commitment to each customer's account, she excelled in her position. Katie managed the financial administration and worked closely with many customers. She has participated in many training meetings and seminars and has always approached challenges with enthusiasm and resolve. Her longevity with the corporation and commitment to outstanding customer care led to her promotion to Customer Service Manager in April 2006.

katie.grenon@ampmcleaning.com

Glisel joined AM-PM Cleaning Corporation in 2005. Glisel brings several years of experience in the janitorial services industry having previously held the position of office manager with another janitorial services provider. Glisel's experience in the industry coupled with her attention to detail makes her a valuable member of the AM-PM team. Glisel serves the dual role of Marketing Coordinator as well as the ISO Coordinator. These responsibilities involve her in many aspects of the company operations while also managing the day to day marketing efforts of our internal and external sale and marketing. As ISO Coordinator Glisel is responsible for interfacing with our external ISO consultant and producing our monthly Key Performance Indicator measurements.

glisel.alvarado@ampmcleaning.com